Functional support in automation: what it means for your business

How do you ensure that your automation systems are running efficiently, while also adapting to evolving requirements? Functional support is an often-overlooked but essential service that can help optimize your automation processes, offering clear documentation and guidance and thus enabling your team to focus on the bigger picture. But what exactly does functional support entail, and how can it benefit your business?

04.23.2025
Yitch functional support

What is 'functional support'? 

Functional support is a comprehensive service that ensures automation systems are well-documented and aligned with business requirements. At Yitch, this means providing in-depth functional analyses that translate process specifications and insights into clear instructions for system programming.

Kevin Mors, automation engineer at Yitch, explains: "We write functional documents that explain how a sequence or system should operate. These documents serve as a guide for programmers, ensuring that systems function as expected with minimal errors."

This service is designed to bridge the gap between process engineers, programmers, and clients, ensuring all parties are aligned on system specifications. By providing clear, detailed documentation, functional support helps businesses avoid errors, reduce downtime, and streamline system implementation.

 

Case Study: Indaver

Indaver, a leader in sustainable waste management operating across Europe, is an example of how functional support can improve operational efficiency. In this complex and high-pressure industry, the need for accurate and well-organized functional documentation is critical. By partnering with Yitch, Indaver benefits from timely and detailed functional analyses that enable smooth system implementation and upgrades.

 

Kevin Mors adds: "At Indaver, not everyone had the capacity to focus on writing functional documents. Our involvement allowed them to meet deadlines, avoid errors during commissioning, and maintain smooth operations even under pressure."

This case highlights how functional support can help industries with demanding and dynamic environments to stay on track and optimize their automation systems.

 

Why choose Yitch for functional support? 

Yitch offers a distinct approach to functional support, backed by years of experience in industrial automation. By leveraging deep knowledge of system programming across various sectors, Yitch ensures that every functional analysis is tailored to the specific needs of each business.

The focus is on providing accurate, clear documentation that serves as a valuable resource for businesses. This ensures that systems are implemented efficiently and operate at peak performance, in order to avoid costly errors, reduce system downtime, and achieve greater operational efficiency.

Ready to explore how Yitch can help streamline automation operations and drive better results?

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